Learn:

• About the secret to a successful eCommerce website by using design thinking with tips from the Principal of Relab Studios, Alvin Hermanto
• What design thinking is and the 6 steps of design thinking involved including:
  • Understand your customers’ needs
  • Define your goals
  • Ideate your vision
  • Decide on a solution
  • Prototype your idea
  • Validate with customer feedback
• From a design thinking case study
• The importance of adapting to customer needs